Billing, Customer Service and Sales Consultant and Outsource Services

Popular Questions

  • How do you help companies grow their revenues? What is your process?

    • Sales is a professional discipline heavily dependent on the right mix of variables. The very best way to grow your revenues is to make sure your mix of those variables is as close to ideal as possible. …know how …collapse answer

      AMIS helps you assess that mix by identifying all of the key elements that are not on target. Then we reveal intelligent and efficient ways to move each of them in the right direction. Growing revenues to record levels is a crafty mix of art & science.

      The “art” is often manifested by well‐equipped, highly‐talented people trained to work a polished sales model to yield maximum ROIs. The “science” is all of the related variables that enable & motivate super‐performance, nurture a consistently positive environment, focus efforts on leads most likely to buy, and wow customers with best‐of‐breed salesmanship & service.

      The AMIS process adapts for each client because every situation is unique. But the common elements are pretty much always:

      • Assessment of the situation & opportunity
      • Recommendations on how to maximize the situation & opportunity
      • Execution to harvest the lucrative results from the recommendations we make

      If you go with AMIS, you’ll have a talented team relentlessly focused on a complete solution, meaning we like to see things all the way through to profitable realization. Take advantage of our FREE CONSULTATION so that we can demonstrate some of this for your situation.


  • How soon will I see results after engaging AMIS?

    • AMIS can deliver results BEFORE you engage us. We pride ourselves on yielding great value in our FREE consultation, by sharing valuable nuggets you can put to work even before we’ve struck a formal deal. …then what? …collapse answer

      And after we are officially working for you, our contributions are among the most tangible for any business. If you use our sales service, we literally show you the money. For gauging service improvements, we can work with you to quickly establish objective baselines for your existing service model, then execute the same kind of process within just a few weeks of engaging AMIS to prove our positive impact. For billing engagements, you will already have a feel for how well your billing model functions, how good it is at capturing promised cash and so on. From such an objective standpoint, it will be easy to compare how much better AMIS billing solutions resolves all issues and enhances the overall model.

      Bottom line: you can tangibly measure AMIS results as soon as day one. Since our business completely depends on delighting our customers, our motivations are perfectly aligned with your own. Sample this for yourself with our FREE CONSULTATION.


  • Why AMIS? What makes you better than other service providers?

    • There are 8 major advantages to choosing AMIS over our competitors …read more …collapse answer
      1. AMIS has a well‐refined approach that is catered to each client’s unique situation. We’re capable of scaling world‐class talent, technology and resources to fit the “mom & pop” startup or the corporate titan.
      2. AMIS is results focused. We tangibly deliver on the client wants of “Show me the money,” owning the top spot for customer service rankings and maximizing every part of any billing model. Everything in our services portfolio is objectively measurable in the most tangible ways: are your revenues growing faster than before you hired us? Is your customer service model significantly improving? Is your billing model yielding the cash to back up the revenue numbers? AMIS delivers absolute results.
      3. AMIS is about people. Everything we do depends on matching the highest quality talent to the unique needs of our clients, so that every kind of client and (their) customer touch points are met with our legendary quality of service. AMIS is a customer‐focused company, which is demonstrated in 2 dimensions. We’ll wow you with an attention to detail and a tenacious pursuit of over‐performance that would be unmatched by any of our competitors. And, we’ll wow your customers with professionalism, sales & service beyond anything they can get anywhere else. Both are wins for you. And delivering big wins for you is the only way we win with you.
      4. AMIS intelligently maps out near‐term ROIs as part of any larger evolution. That means we deliver quick results that matter most as we build out a complete solution to realize maximum potential.
      5. The AMIS core team is made up of professionals with long‐term, ladder‐climbing career experience(s) reaching back well BEFORE we started AMIS in 1999. This experience pool is diverse, reaches across many industries and reflects progressive professionalism you love to make a part of your organization. If a company wants to set all‐time records, the jobs that touch customers most should be where they demand the highest‐caliber of talent. Engaging AMIS delivers that kind of talent, which means you’ll be delivering the BEST for your customers.
      6. AMIS is 100% U.S.‐based, which means we are capable of delivering a quality of service that reflects old-fashioned American professionalism packaged with cutting‐edge 21st‐century efficiency. We serve companies with local, national and global markets, capable of delivering best‐in‐class sales & service 365/24/7. If you’ve ever been disappointed with the quality of service from some offshore team, you know first‐hand how much better it can be to use American ingenuity and creativity in these ultra‐important roles.
      7. AMIS has made shrewd investments in technologies, uniquely equipping ourselves to efficiently and dynamically adapt to client needs. This plays a major role in how we are able to significantly outperform while saving our clients as much as 10‐30% vs. competitor offerings or vs. internal, established models. AMIS is the rare solution in which we can meaningfully raise the bar of sales and service, while lowering related costs.
      8. AMIS will make you feel like you are our only customer. It is one of our most core philosophies‐ how we ourselves want to be treated as buyers of products & services. Long before there was an AMIS, our founders were adopting this philosophy in how they approached their own careers. They learned by serving each customer as if they were their only customer, they could consistently outperform EVERYONE else at their respective companies. Now we only hire people who fully embrace this philosophy, and we constantly retrain every AMIS super‐performer on this dedicated, best-in-class view.

  • What size company is the best match for AMIS services?

    • AMIS is uniquely equipped to serve pretty much any‐sized business‐ from “mom & pop” startup to fortune 100. We’ve made smart investments in ideal technologies and infrastructure to scale to practically any need. …how? …collapse answer

      Our ability to staff for just about any opportunity is amazingly efficient, and we pride ourselves in how we can match perfect talent & personalities to individual client opportunities.


  • How much do your services cost?

    • Especially in today’s ultra‐competitive environment, we understand the importance of squeezing every bit of productivity out of each dollar of expense. That’s why we pride ourselves on doing something extraordinarily unusual. …read more …collapse answer

      For a typical situation, AMIS is able to upgrade‐ usually significantly upgrade‐ a client’s sales, service and/or billing models while actually reducing the total cost of those models. This occurs most often when a company has had its own sales, service or billing infrastructure in place for several years, where merely the passage of time has pressured the company to pay more and more for that same infrastructure. But we also do quite well in head‐to-head situations where‐ for example‐ a company is shopping around for a sales, service or billing solution pitting even offshore groups against us. In a nutshell, we delight clients in our ability to deliver greater ROIs at (often) lower costs.

      How we answer this question in more tangible terms involves working with you to properly frame your specific needs. There’s no simple answer without such an assessment. For example, if we say our service costs $10K or $5M, is that “too much” or a bargain? You can’t determine either unless you know exactly what the money is buying, and exactly what it will yield for your business. That’s why we offer a FREE CONSULTATION… so that we can get better acquainted with you & your challenges or opportunities, as an ideal first step in nailing down exactly what you need. From that, we can then know the scope of your needs, the talent that will make it happen, etc, which then gets us to a point where we can quote a specific service(s) for a specific cost.

      It costs nothing for that FREE CONSULTATION, and sometimes we gather enough information from it to be able to give you some rough ideas about potential costs, and what those expenses can yield with AMIS solutions.


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